Legal notice

This is the notice required by Japan's Act on Specified Commercial Transactions. The Japanese version is the governing text.

Seller	Samuel Ancora (ANCORA SAMUEL)
Business name	ANCORA WORKS (sole proprietor)
Person responsible	Samuel Ancora
Address	Provided without delay on request. Please email me at the address below.
Phone	Provided without delay on request. Please email me at the address below.
Email	ancora.performancefitness@gmail.com
Prices	See "Prices" below (all tax included). You get the exact amount in a quote.
Other charges	Paid by you: domain registration and renewal (in your name, usually about ¥1,000–4,000 a year), server costs for booking systems, AI service subscriptions, bank transfer fees and internet charges.
Payment method	Bank transfer
When to pay	Setup fee: after you accept the quote, before work starts. Monthly fee: at the start of each month, for that month (in advance). AI coaching: before the session.
When the service is provided	The build time is stated in the quote. Work starts once I confirm the setup fee. Monthly upkeep starts in the month the site goes live.
Contract term and renewal	Websites have a 12-month minimum from the month they go live. After that, the contract renews automatically month by month.
Cancellations and refunds	See "Cancellations and refunds" below.

Prices (tax included)

Website (English and Japanese)	¥10,000 setup + ¥9,800 / month
Booking and client system	From ¥200,000 setup + from ¥20,000 / month (quoted)
AI assistant setup	¥30,000
One-on-one AI coaching	¥8,000 / hour
First consultation (30 min)	Free

Before work starts, cancelling gets you a full refund of the setup fee.
After work starts, the setup fee is in principle not refunded.
Website monthly fee: if you cancel within the 12-month minimum, the remaining months are still due. From month 13, you can cancel any time by telling me by the end of the month before the month you want to stop.
If a monthly payment is more than one month late, the website may be taken offline until it is paid.
After cancellation, the website is taken offline. The domain stays yours. If you'd like the website's files, I'll quote it separately.
If I can't provide the service for my own reasons, I refund the part not provided.
Orders you place yourself online or by email (mail order), not while meeting me in person and not after I recommended it on a call, are not covered by the cooling-off rules. In other cases, where the law provides for cooling-off, it applies.
Nothing here limits your rights under the law.